TORONTO and MINNEAPOLIS, Oct 05, 2021 (GLOBE NEWSWIRE) – Ceridian (NYSE: CDAY; TSX: CDAY), a global leader in human capital management (HCM) technology, today announced its intention to providing Dayforce HR Service Delivery, a Complete End-to-End Solution for Employees that provides instant, always-on HR and Compliance support.
Powered by artificial intelligence (AI) and machine learning (ML), Dayforce HR Service Delivery continually learns and evolves to deliver a redesigned employee experience in an increasingly remote and fluid workplace. Answers to employee questions will be provided through a simple research experience consistent with what employees expect in their personal lives.
“In today’s borderless world, employees need access to the right information at the right time, at their fingertips,” said Joe Korngiebel, Chief Product and Technology Officer, Ceridian. “With our redesigned HR service delivery, we empower employees and create efficiencies to generate more value-added work. “
Dayforce’s approach to HR service delivery includes:
Dayforce smart search
With enhanced search capability within the Dayforce platform, employees can access a wide range of HR information easily and instantly, such as vacation schedules and return-to-work policies. Employees can search for information anytime, anywhere, with simple text or voice queries.
Omnichannel HR knowledge delivery
Today’s increasingly remote workforce demands simplicity. Organizations that deliver timely, personalized information delivered by the way employees work and live, like mobile, messaging, and collaboration tools, create experiences that employees love.
AI-driven case management
Different from the traditional ticket model, Dayforce HR Service Delivery uses AI to continuously learn and expand its knowledge base from the questions asked so that a ticket is the last resort.
Ceridian plans to offer Dayforce Intelligent Search in 2021 as part of Dayforce Hub, with HR service delivery to follow in 2022.
Ceridian. Make Work Life Better ™.
Ceridian is a global publisher of human capital management software. Force of the day, our flagship cloud-based human resources management platform, provides human resources, payroll, benefits, workforce management and talent management capabilities. Our platform is used to optimize the management of the entire employee lifecycle, including attraction, engagement, compensation, deployment and development of people. Ceridian has solutions for organizations of all sizes. Visit Ceridian.com or follow us @Ceridian.
This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts and our expectations, hopes, intentions or strategies for the future are forward-looking statements. Forward-looking statements are based on the beliefs of management, as well as on assumptions made by management and on information currently available to it. Since these statements are based on expectations about the future and are not statements of fact, actual results may differ materially from those projected. We assume no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.
This press release should be read in conjunction with the risks detailed in the “Caution Regarding Forward-Looking Information”, “Forward-Looking Statement” and other sections of Ceridian’s Quarterly Reports on Form 10-Q, Annual Reports on Form 10- K and other documents filed with the Securities and Exchange Commission.